Nordelle Privacy Policy - Processing of personal data

1. Publisher & Controller

Seller / Data Processor:

Children's OÜ

Registration code: 16852509

Address: Aisa põik 8, Märja, 61406 Tartu, Estonia

Email: info@nordelle.ee

If you have any questions, would like information about your data, or would like to change/delete your data – please contact us at the email address above.

2. Why and what data do we collect?

2.1 What data do we process?

Depending on the situation, we may collect and process the following personal data:

  • name, contact details (email, telephone, postal address)
  • delivery address, billing information
  • order history and shopping preferences
  • payment details (if required by payment service providers)
  • technical data and visitor information — IP address, browser type, device information (e.g. through cookie technologies or analytics)

2.2 Why we need this data

We use the data for the following purposes:

  • for order fulfillment and delivery
  • for payment processing
  • for customer service and communication
  • for managing orders, returns, complaints
  • to manage the operation of our services and website
  • for security, fraud prevention and compliance with international requirements (if applicable)
  • if the customer gives consent – ​​for marketing purposes (newsletters, special offers, etc.)

3. Legal basis for data processing

Data processing is carried out in accordance with GDPR requirements.

The basis for processing may be:

  • order fulfillment and conclusion and performance of the contract
  • our legitimate interest – the operation of our online store, fraud prevention, security, quality of service
  • your consent (e.g. newsletter, marketing information)

4. Data retention and deletion

We will only retain your personal data for as long as it is necessary to fulfill your order, meet your requirements (accounting, warranties, etc.), or as long as retention is required by law. When the data is no longer needed, we will delete or anonymize it in accordance with data protection requirements.

5. Data sharing and third parties

We may share your personal data with the following parties:

  • for payment service providers - for payment processing
  • to suppliers/logistics service providers - for order delivery
  • to the relevant authorities if necessary (e.g. in case of legal requirements)
  • to analytics or web service providers - when we use analytics and web statistics (for example, browser information, traffic data)

All third parties must comply with data protection requirements and use the data only at our request and for our purposes.

6. Cookies and similar technologies (cookies, tracking etc.)

If our website uses cookies or similar tracking technologies, we will notify you separately and ask for your consent - in accordance with GDPR requirements. Cookies may be necessary to ensure smooth order processing, improve user experience, or for analytics.

If you wish, you can change your cookie preferences or withdraw your consent.

7. Your rights as a data subject

You are entitled to demand:

  • access your data - find out what we know about you
  • correcting or supplementing data if it is incomplete or inaccurate
  • deletion of data (right to be forgotten), if conditions allow it
  • restriction of processing - for example, to view or limit the sending of marketing
  • data portability, where applicable
  • withdrawal of consent, if the basis for processing was consent (e.g. marketing) - this does not lawfully affect processing carried out before withdrawal

If you would like to exercise any of these rights - write to us at info@nordelle.ee .

You also have the right to file a complaint with the competent data protection authority. GDPR+1

8. Data security

We use technical and organizational measures to protect your data from unauthorized access, leakage, alteration or destruction. This includes a secure server infrastructure, encrypted connections, security measures and work processes that comply with good practices.

All employees who process data are required to comply with data protection principles.

9. Minors and data protection

Our online store is intended for adult buyers. If you are a minor and wish to use our services, please contact your parent or guardian.

10. Changes to the Privacy Policy

Nordelle may update this Privacy Policy from time to time. Any updates will be effective immediately upon posting on the website. It is recommended that you periodically review the policy to see the latest changes.

If we make significant changes (e.g. in how data is processed or shared), we will notify the customer either via email or on the website.

11. Contact information

If you have any questions regarding the processing of personal data, would like to exercise your rights or receive additional information - write to:

info@nordelle.ee